Privacy Policy

This Privacy Policy explains how Blue Collar Chimney ("we," "us," or "our") collects, uses and protects information when you visit our website or contact us about chimney and dryer vent services in Waco, Austin, Dallas and across Central Texas.

Information we collect

We only collect the information you choose to give us. When you call, text or email us, you may share:

• Your name
• Your phone number
• Your email address
• Your city or service area
• The type of service you need
• Any details you share about your chimney, fireplace or dryer vent

We do not require you to create an account, and we do not ask for sensitive information such as your Social Security number or payment card details through this website.

How we use your information

We use the information you provide for one main reason: to respond to you and serve you. Specifically, we use it to:

• Reply to your quote request or question
• Schedule and perform the services you ask for
• Follow up about your job, an estimate or an appointment
• Keep records for our own business needs, such as scheduling and invoicing

We will never sell, rent or trade your personal information to anyone.

How your information is collected

We receive your information directly when you call, text or email the contact details listed on our site. Our website does not include a contact form, and it does not collect or store information you type into the site.

Cookies and website tools

Our website uses Google Fonts to display text properly, which may load font files from Google's servers. We do not use advertising trackers or analytics cookies to follow you around the web. Your browser may store basic technical information needed to display the site, but we do not use this to identify you personally.

Sharing your information

We keep your information private and only share it when necessary to run our business or when required by law. This may include trusted service providers who help us operate our website or communicate with you, and only to the extent they need it to do that work. We do not share your information for marketing by other companies.

How we protect your information

We take reasonable steps to keep your information safe and limit access to it. While no method of transmitting information over the internet is completely secure, we work to protect the details you share with us and only keep them as long as we need to serve you and meet our business and legal obligations.

Text messaging

If you text us or give us your phone number, we may reply by text or call about your request, your estimate or your appointment. Standard message and data rates from your carrier may apply. You can ask us to stop contacting you at any time.

Children's privacy

Our website and services are intended for adults seeking home services. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us and we will remove it.

Your choices

You can ask us to update or delete the information you have shared with us, or ask us to stop contacting you, at any time. Just reach out using the contact details below and we will take care of it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. We encourage you to review it occasionally so you stay informed about how we handle your information.